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Learn to DJ and sharpen your skills. Algoriddim teamed up with the most talented DJs to teach you the art of mixing music. Phil, founder of Digital DJ Tips, the biggest DJ training website in the world, has written a best-selling iBook about DJing with djay on iOS.
FAQ (Frequently Asked Questions)
On this page, you will find answers to the most commonly asked questions in the forums and support about VirtualDJ Website, Accounts, Licenses, Purchase and Upgrade Questions, Add-Ons etc.:
For technical Questions about VirtualDJ read the VirtualDJ User Guide or visit VirtualDJ Knowledge Database.
For technical Questions about VirtualDJ 7 and other Legacy Products read its Manual or visit VirtualDJ 7 Knowledge Database
My Account
How can I create a VirtualDJ account ?
Why do I need to create a VirtualDJ account ?
I've just created an account but I haven't received the verification code
Why must I register my LE keycode in my Account?
How can I change my Account email?
How can I change my Password?
How can I change my login name?
How can I delete my login account?
I think somebody may have hacked into or accessed my account. What should I do?
I've forgotten my Login (username/nickname)
I've forgotten my password
I haven't received any E-mail when I tried to recover my password
Users, Blogs, Private Messages and VirtualDJ Radio
Why can't I have a blog or a Private Messages system?
Why can't I add other users as my friends?
How can I be DJ on VirtualDJ Radio?
Add-ons (Skins, Effects, Samples, Tools etc)
How do I download and install new skins, effects, samples, etc.?
I have installed an Add-on but it doesnt work
I have VirtualDJ LE that came with the MIDI controller or other hardware that I purchased. Why can't I download and/or use the plugins?
Can I share or sell the plugins available on the website?
I have created a VirtualDJ Add-on. How can I upload and share it?
Forum
Forum Guidelines
Why was my message deleted?
Why was my topic locked?
Why can't I see all the messages in a topic?
Can I advertise my DJ gear or products for sale on the forums?
What do the stars underneath the names of users mean?
How do I become an Experienced or VIP Member?
Should I help 'no license users' on the forum?
VirtualDJ Compatibility
What are the minimum or recommended system requirements to run VirtualDJ?
Does VirtualDJ work on my Windows/Mac OSX Operating system?
Can I install VirtualDJ on my Apple iPhone, iPad, iPod or Android?
Does VirtualDJ work on Linux?
What hardware can I use with VirtualDJ?
Will VirtualDJ work with my mixer?
User manual
Where can I find the user manual for VirtualDJ?
Where can I find the VirtualDJ user manual for my controller?
Trial and FREE versions
Can I download VirtualDJ for free?
Is there a free, trial, or demo version available?
What is the difference between VirtualDJ FREE, Plus, Pro Infinity or Pro Subscriber?
Can I use VirtualDJ FREE at my DJ gig or party?
VirtualDJ LE (Limited Edition)
How do I install VirtualDJ LE ?
What is the difference between VirtualDJ LE and other VirtualDJ Licenses ?
I have a VirtualDJ LE serial-keycode. Where can i download the software from ?
How can I update my VirtualDJ LE to the latest version ?
How much will it cost me to upgrade my VirtualDJ LE to a Pro Infinity or Plus Controller License?
How do I change the skin or use plugins in VirtualDJ 8 LE?
How do I install custom skins, effects or other plugins in VirtualDJ 8 LE?
How do I customize the mappings of my controller in VirtualDJ 8 LE?
I have purchased a new MIDI controller but it came with another DJ software instead of VirtualDJ LE included. How can use it with VirtualDJ or obtain VirtualDJ LE for it?
I can't register my LE serial number in my Account. It tells me that the serial number is already registered
I have forgotten or have lost my LE serial number. How can i get it back?
Purchase & Delivery
Where do I buy VirtualDJ from?
What license should I purchase?
I have just purchased a VirtualDJ license. What do I do next?
I have purchased VirtualDJ, how can I download what i have paid for?
How long will it take to complete my purchase and let me download the software?
Will you send me a CD when purchasing the software?
I have not received my order confirmation, serial number and details on how to download my software
I have purchased VirtualDJ, how can I get an invoice for my company?
What is the VAT number on the form?
I don't want to use my credit card on Internet! How can I purchase your software?
I would like a refund
Licenses and Serials (Keycodes)
What is a License for and how do I get one?
What does the Plus License offer compared to the Pro Infinity?
What does the Pro Subscription License offer compared to the Pro Infinity?
Can I use VirtualDJ Offline ?
What is a serial number and who do I get one?
I have forgotten or have lost my serial number. How can I get it back?
I think somebody may have hacked into or accessed my account. What should I do and can you issue me with a new License?
Can I sell my software and/or software license?
I have purchased VirtualDJ second hand or a friend gave it to me. How do I transfer the license to my account?
I purchased VirtualDJ from eBay, Craigslist or another website and I am unable to register it
Software Updates and Upgrades
What are the features of the latest VirtualDJ version ?
How can I check which version or build number that I am using?
Where can I find a list of what's new and what's been changed in the recent VirtualDJ builds ?
How can I update VirtualDJ to the latest available version/build ?
I need a previous version of VirtualDJ, how can I get it ?
When will the next version of VirtualDJ be released?
I would like to suggest a new feature or improvement to the software
I think I may have found a bug in the software
How can i get an Early Access or a Beta build?
How can I become a beta-tester of VirtualDJ?
I'm a C++ software developer. How can I help?
I have an older version of VirtualDJ and would like to download the latest version, how can I get it?
How much will it cost to upgrade?
Backup
How do I backup my VirtualDJ software
How do I backup my VirtualDJ database and settings?
Should I backup my music collection?
Do I need a backup system on stand-by?
Miscellaneous
I'm told that I'm not a real DJ because I use software and/or don't use vinyl/CDJ's, or because I use VirtualDJ instead of another DJ software package
I'm being accused of 'cheating' because I use VirtualDJ
Support
Why Does Djay Pro Have To Reload Songs From Pc
How do I contact support?
How long does it take to get an answer?
How can I check the status of my ticket or update it?
My question has been read by your staff but I still have no answer...
Why Does Djay Pro Have To Reload Songs From Computer
Software InstallationI have lost the installation file for VirtualDJ. How can I get it back?
I'm a licensed user and need to download my software again
Can I install the software on a new computer or more than one computer?
Can I install VirtualDJ on my Apple iPhone, iPad or iPod?
I have downloaded VirtualDJ from a warez site, P2P or torrent and it is not working
How do I transfer the software from my old computer to my new computer?
When I try to download VirtualDJ, Internet Explorer displays the error: This file is not commonly downloaded and could harm your computer
My VirtualDJ keeps crashing and/or freezing
How do I perform a clean installation of the software?
How do I delete or un-install VirtualDJ?